Last updated: September 5, 2026
We get it — once you place an order, you want those boxes in your hands as fast as possible. We feel the same way. That’s why we’ve built our shipping process to be quick, careful, and reliable. Here’s exactly how it works.
Our business hours
We’re here to help during the following hours (Central Time):
- Monday–Friday: 9:00 AM–9:00 PM
- Saturday: 10:00 AM–10:00 PM
- Sunday: Closed
Orders and emails received outside these hours will be handled the next business day.
Where we ship
Right now, Greygap Collection ships only within the United States. That includes all 50 states, plus PO Boxes and APO/FPO military addresses. We don’t currently offer international shipping.
How fast we ship
- Same-day shipping: If you place your order before 2:00 PM Central Time Monday through Friday, it goes out the same day.
- Saturday orders: Orders placed on Saturday are processed Saturday or Monday, depending on carrier pickup times.
- Sunday and after-hours: Anything that comes in while we’re closed ships out the next business day.
- Holidays: We’re closed on federal holidays. Orders placed those days head out the next business day.
- Pre-sale items: These ship within 1–2 business days after the manufacturer officially releases them. Release dates can shift, and that is outside our control.
Free shipping on every order
Shipping is 100% free on every order, no minimum required. Whether you’re grabbing a single pack or stocking up on a full case, you don’t pay for standard shipping.
Where offered at checkout, expedited delivery such as Next Day Air or 2-Day Air is available for an extra fee. The available service and complete charge are shown before payment. Standard shipping always stays free.
Who delivers your order
We work with UPS, USPS and FedEx. Which carrier we use depends on the size of your order and where you live. Every package gets a tracking number. Carrier selection must support your delivery address, including PO Boxes and military addresses.
Delivery times
Once your order ships, here’s roughly what to expect:
- Standard shipping: 3–7 business days
- 2-Day Air, when selected at checkout: 2 business days after shipment
- Next Day Air, when selected at checkout: 1 business day after shipment
Delivery times can vary based on your location and carrier conditions. Remote areas or weather delays may add time. Processing time is separate from transit time.
Tracking your package
When your order ships, you’ll receive an email with your tracking number. You can also visit your account or order status. If anything looks off, email support@greygapcollection.com.
How we pack your cards
Every order ships with bubble wrap around the product, sturdy reinforced cardboard boxes, packing peanuts or air pillows for extra cushion, and fragile labels when needed. Our goal is for your boxes to arrive in the same condition they left our shop.
When things go wrong
Damaged package: Keep the product, shipping box and packaging. Take clear photos and email support@greygapcollection.com within 48 hours of delivery so we can begin handling the issue with the carrier. See the returns and warranty policies for eligibility and claim timeframes.
Lost package: If it has been more than 7 business days past the estimated delivery date, reach out and we’ll start an investigation with the carrier.
Wrong address: Double-check your shipping address before submitting your order. If a package is returned because the address was incorrect, you are responsible for the cost to reship it. Any shipping charges already incurred are non-refundable in those cases.
Contact us
Stylecanvas LLC — Greygap Collection
Beanie Dehoyos
Pembroke Pines, FL, United States
Phone: +1 872 243 0338
Email: support@greygapcollection.com
Website: https://greygapcollection.com
Business hours (Central Time): Monday–Friday 9:00 AM–9:00 PM; Saturday 10:00 AM–10:00 PM; Sunday closed.